All Systems Operational
About This Site
The ACORD Solutions Group status page provides information on the availability of ACORD Solutions Group products and services, as well as updates on new releases, planned maintenance, and current or past incidents.
Please click on "Subscribe To Updates" and select which products or services you wish to receive notifications for. You can choose as many as you like, and may amend your choices at any time.
ACORD Conductor
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Operational
UI Portal
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Operational
AMS Service
Operational
API Services / Document Retrievals
Operational
Third Party Status - Xchanging Services
Operational
ACORD Transcriber
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Operational
UI Portal
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Operational
Extraction
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Operational
Population
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Operational
Mapping
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Operational
Download
Operational
ACORD Converter
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Operational
UI Portal
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Operational
API Service (XML/JSON) (JSON/XML) (XML/elabel) (elabel/XML)
Operational
AL3 Conversion (v1 service)
Operational
ADEPT
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Operational
ASG Portal
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Operational
ADEPT to AMS exchange
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Operational
Document Conversion
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Operational
Messaging Workflows
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ADEPT Planned Release Downtime Nov 21, 2025 17:00-19:00 EST
Dear ACORD Solutions Group Customer,
Please be advised that we have scheduled release downtime window for the below mentioned product. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the product is back online and available for regular business use.
• Release window: Friday 21st November 17:00 to 19:00 EST
• Product Impacted: ADEPT
• Environment : PROD
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted on Nov 03, 2025 - 09:30 EST
Please be advised that we have scheduled release downtime window for the below mentioned product. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the product is back online and available for regular business use.
• Release window: Friday 21st November 17:00 to 19:00 EST
• Product Impacted: ADEPT
• Environment : PROD
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted on Nov 03, 2025 - 09:30 EST
[EXT] DXC Velonetic - Systems Maintenance - London Market - System Maintenance - Multiple Systems - 22 November 2025 Nov 21, 2025 23:00 - Nov 23, 2025 15:00 EST
Update -
London Market - System Maintenance - Multiple Systems
Upcoming scheduled maintenance notice
DXC would like to inform their customers that they will be performing important system maintenance over the weekend of 22/23 November, therefore many of their systems will be unavailable from Saturday 22 November 04:00 - Sunday 23 November 20:00. Please see the selected components for the applications / services affected.
The Saturday 22 November 2025 production batch, message distribution services and data delivery will be moved forward to Friday 21 November 2025. It is expected that all messages will be dispatched, or be available for collection, up until 04:00 GMT on Saturday 22 November 2025. Processing services will resume by 07:00 GMT on Monday 24 November 2025.
Nov 11, 2025 - 07:41 EST
Upcoming scheduled maintenance notice
DXC would like to inform their customers that they will be performing important system maintenance over the weekend of 22/23 November, therefore many of their systems will be unavailable from Saturday 22 November 04:00 - Sunday 23 November 20:00. Please see the selected components for the applications / services affected.
The Saturday 22 November 2025 production batch, message distribution services and data delivery will be moved forward to Friday 21 November 2025. It is expected that all messages will be dispatched, or be available for collection, up until 04:00 GMT on Saturday 22 November 2025. Processing services will resume by 07:00 GMT on Monday 24 November 2025.
Nov 11, 2025 - 07:41 EST
Scheduled -
London Market - System Maintenance - Multiple Systems
Upcoming scheduled maintenance notice
DXC would like to inform their customers that they will be performing important system maintenance over the weekend of 22/23 November, therefore many of their systems will be unavailable from Saturday 22 November 04:00 - Sunday 23 November 20:00. Please see the selected components for the applications / services affected.
The Saturday 22 November 2025 production batch, message distribution services and data delivery will be moved forward to Friday 21 November 2025. It is expected that all messages will be dispatched, or be available for collection, up until 04:00 GMT on Saturday 22 November 2025. Processing services will resume by 07:00 GMT on Monday 24 November 2025.
Nov 11, 2025 - 07:37 EST
Upcoming scheduled maintenance notice
DXC would like to inform their customers that they will be performing important system maintenance over the weekend of 22/23 November, therefore many of their systems will be unavailable from Saturday 22 November 04:00 - Sunday 23 November 20:00. Please see the selected components for the applications / services affected.
The Saturday 22 November 2025 production batch, message distribution services and data delivery will be moved forward to Friday 21 November 2025. It is expected that all messages will be dispatched, or be available for collection, up until 04:00 GMT on Saturday 22 November 2025. Processing services will resume by 07:00 GMT on Monday 24 November 2025.
Nov 11, 2025 - 07:37 EST