All Systems Operational
About This Site
The ACORD Solutions Group status page provides information on the availability of ACORD Solutions Group products and services, as well as updates on new releases, planned maintenance, and current or past incidents.
Please click on "Subscribe To Updates" and select which products or services you wish to receive notifications for. You can choose as many as you like, and may amend your choices at any time.
ACORD Conductor
Operational
UI Portal
Operational
AMS Service
Operational
API Services / Document Retrievals
Operational
Third Party Status - Xchanging Services
Operational
ACORD Transcriber
Operational
UI Portal
Operational
Extraction
Operational
Population
Operational
Mapping
Operational
Download
Operational
ACORD Converter
Operational
UI Portal
Operational
API Service (XML/JSON) (JSON/XML) (XML/elabel) (elabel/XML)
Operational
AL3 Conversion (v1 service)
Operational
ADEPT
Operational
ASG Portal
Operational
ADEPT to AMS exchange
Operational
Document Conversion
Operational
Messaging Workflows
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ADEPT Planned Release Downtime Jan 16, 2026 17:00-19:00 EST
Dear ACORD Solutions Group Customer,
Please be advised that we have scheduled release downtime window for the below mentioned product. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the product is back online and available for regular business use.
• Release window: Friday 16th January 17:00 to 19:00 EST
• Product Impacted: ADEPT
• Environment : PROD
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted on Jan 05, 2026 - 09:15 EST
Please be advised that we have scheduled release downtime window for the below mentioned product. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the product is back online and available for regular business use.
• Release window: Friday 16th January 17:00 to 19:00 EST
• Product Impacted: ADEPT
• Environment : PROD
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted on Jan 05, 2026 - 09:15 EST
Conductor Planned Release Downtime Jan 18, 2026 22:00-23:00 EST
Dear ACORD Solutions Group Customer,
Please be advised that we have scheduled release downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the products are back online and available for regular business use.
• Release window: Sunday 18th January 22:00 to 23:00 EST / Monday 19th January 03:00 to 04.00 GMT / 04:00 to 05:00 CET
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal customer - Please note that the messaging gateway will be unavailable during this release window.
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted on Jan 07, 2026 - 07:44 EST
Please be advised that we have scheduled release downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the products are back online and available for regular business use.
• Release window: Sunday 18th January 22:00 to 23:00 EST / Monday 19th January 03:00 to 04.00 GMT / 04:00 to 05:00 CET
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal customer - Please note that the messaging gateway will be unavailable during this release window.
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted on Jan 07, 2026 - 07:44 EST
[EXT] DXC Velonetic - Systems Maintenance - London Market - System Maintenance - Multiple Systems - 22 January 2026 Jan 22, 2026 15:00-17:00 EST
DXC would like to inform their customers that we will be performing important system maintenance on 22 January, therefore some of their systems will be unavailable from Thursday 22 January 20:00 - 22:00 GMT
Please see the selected components for the applications / services affected.
Posted on Jan 09, 2026 - 06:22 EST
Please see the selected components for the applications / services affected.
Posted on Jan 09, 2026 - 06:22 EST
[EXT] DXC Velonetic - Systems Maintenance - London Market - System Maintenance - Multiple Systems - 29 January 2026 Jan 29, 2026 15:00-17:00 EST
London Market - System Maintenance - Multiple Systems
Upcoming scheduled maintenance notice
DXC would like to inform their customers that we will be performing important system maintenance on 29 January, therefore some of their systems will be unavailable from Thursday 29 January 20:00 - 22:00 GMT.
Posted on Jan 09, 2026 - 06:32 EST
Upcoming scheduled maintenance notice
DXC would like to inform their customers that we will be performing important system maintenance on 29 January, therefore some of their systems will be unavailable from Thursday 29 January 20:00 - 22:00 GMT.
Posted on Jan 09, 2026 - 06:32 EST