DXC Velonetic - Systems Maintenance - London Market - Azure Stack Service Failback - Impact to XAG, XDH and DFV services
Scheduled Maintenance
Report for ACORD Solutions Group
Completed
The scheduled maintenance has been completed.
Scheduled
Dear Customer,
Please find below notification from DXC :
Following the planned maintenance of the Azure Stack in the Primary Data Centre, DXC will be failing over the XAG, XDH (back-end only) messaging services and DFV applications back to the Primary Data Centre on Saturday 14 March 2026.
Impact to customers
The XAG, XDH and DFV services will be unavailable between 02:00 – 16:00 on Saturday 14 March 2026.
Reminder
Please ensure that the XAG Primary & DR IP Addresses are present in any Whitelisting you have enabled in your network security.
Primary DC - XAG Source IP Address 159.101.236.3 # This is the address from which XAG is sending data back to customers. Primary DC - XAG Destination IP Address 159.101.237.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)
Secondary DC (DR) (Current Production) - XAG Source IP Address 159.101.240.3 # This is the address from which XAG is sending data back to customers. Secondary DC (DR) (Current Production) - XAG Destination IP Address 159.101.241.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)
Should you have any questions regarding this communication, please email the DXC Service Centre service.centre@dxc.com or call 0870 380 0830.
For more detailed updates please check DXC Status Page - https://dxclm.statuspage.io/
Please find below notification from DXC :
Following the planned maintenance of the Azure Stack in the Primary Data Centre, DXC will be failing over the XAG, XDH (back-end only) messaging services and DFV applications back to the Primary Data Centre on Saturday 14 March 2026.
Impact to customers
The XAG, XDH and DFV services will be unavailable between 02:00 – 16:00 on Saturday 14 March 2026.
Reminder
Please ensure that the XAG Primary & DR IP Addresses are present in any Whitelisting you have enabled in your network security.
Primary DC - XAG Source IP Address 159.101.236.3 # This is the address from which XAG is sending data back to customers. Primary DC - XAG Destination IP Address 159.101.237.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)
Secondary DC (DR) (Current Production) - XAG Source IP Address 159.101.240.3 # This is the address from which XAG is sending data back to customers. Secondary DC (DR) (Current Production) - XAG Destination IP Address 159.101.241.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)
Should you have any questions regarding this communication, please email the DXC Service Centre service.centre@dxc.com or call 0870 380 0830.
For more detailed updates please check DXC Status Page - https://dxclm.statuspage.io/
This scheduled maintenance affected: ACORD Conductor (Third Party Status - Xchanging Services).