[EXT] DXC Velonetic - Systems Maintenance - London Market - Disaster Recovery Test: Saturday 17 – Sunday 18 May 2025 - 16 May 2025
Scheduled Maintenance
Report for ACORD Solutions Group
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
This Market Communication is to advise that a DXC Disaster Recovery Test is scheduled for Saturday 17 - Sunday 18 May 2025.
During the test, all production systems will be unavailable for processing live work. Any processing performed during the test window will not be present when production services resume. This includes CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2 (CAS), XDS, XIS & XCS Workflow, PAS Workflow, CWT/CWS (Claims Workflow Services/Triggers), CDW (Claims Data Warehouse), APIX, PbS Query Portal, Qlikview (Reporting), XOMP (MTBCs), Genesys, SAP BODS (intra-app ETL feeds), XSB (intra-app service bus), Messaging Gateways, and the UAT and training environments.
The Saturday 17 May 2025 production batch, message distribution services, and data delivery will be moved forward to Friday 16 May 2025. It is expected that all messages will be dispatched, or be available for collection, up until 4am BST on Saturday 17 May 2025. Processing services will resume by 7am BST on Monday 19 May 2025.
Please email Velonetic.OpRes@dxc.com if you have any questions about this communication.
During the test, all production systems will be unavailable for processing live work. Any processing performed during the test window will not be present when production services resume. This includes CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2 (CAS), XDS, XIS & XCS Workflow, PAS Workflow, CWT/CWS (Claims Workflow Services/Triggers), CDW (Claims Data Warehouse), APIX, PbS Query Portal, Qlikview (Reporting), XOMP (MTBCs), Genesys, SAP BODS (intra-app ETL feeds), XSB (intra-app service bus), Messaging Gateways, and the UAT and training environments.
The Saturday 17 May 2025 production batch, message distribution services, and data delivery will be moved forward to Friday 16 May 2025. It is expected that all messages will be dispatched, or be available for collection, up until 4am BST on Saturday 17 May 2025. Processing services will resume by 7am BST on Monday 19 May 2025.
Please email Velonetic.OpRes@dxc.com if you have any questions about this communication.
This scheduled maintenance affected: Conductor (Third Party Status - Xchanging Services).