Conductor Emergency Maintenance Downtime
Scheduled Maintenance
Report for ACORD Solutions Group
Completed
Dear ACORD Solutions Group Customer,
Please be advised that we have successfully completed our emergency maintenance work during the below scheduled time and the products are back available online for regular client business use.
• Maintenance Window : Friday 21st June 2024, 21:30 - 22:30 BST / 16:30 - 17:30 EDT
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal customer(s) - Please note that the messaging gateway service is back available.
For any further questions regarding this maintenance work, please feel free to contact us by submitting a request on our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Please be advised that we have successfully completed our emergency maintenance work during the below scheduled time and the products are back available online for regular client business use.
• Maintenance Window : Friday 21st June 2024, 21:30 - 22:30 BST / 16:30 - 17:30 EDT
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal customer(s) - Please note that the messaging gateway service is back available.
For any further questions regarding this maintenance work, please feel free to contact us by submitting a request on our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear ACORD Solutions Group Customer,
Please be advised that we have scheduled emergency maintenance downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the products are back online and available for regular business use.
• Maintenance Window : Friday 21st June 2024, 21:30 - 22:30 BST / 16:30 - 17:30 EDT
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal customer(s) - Please note that the messaging gateway will be unavailable during this maintenance window.
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
___
ACORD Solutions Group Support
www.acordsolutions.com
Please be advised that we have scheduled emergency maintenance downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the products are back online and available for regular business use.
• Maintenance Window : Friday 21st June 2024, 21:30 - 22:30 BST / 16:30 - 17:30 EDT
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal customer(s) - Please note that the messaging gateway will be unavailable during this maintenance window.
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
___
ACORD Solutions Group Support
www.acordsolutions.com
This scheduled maintenance affected: Conductor (UI Portal, AMS Service, API Services / Document Retrievals, Third Party Status - Xchanging Services).