Conductor Planned Maintenance Downtime
Scheduled Maintenance Report for ACORD Solutions Group
Completed
The scheduled maintenance has been completed.
Posted Jan 26, 2025 - 22:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 26, 2025 - 18:00 EST
Scheduled
Dear ACORD Solutions Group Customer,

Please be advised that we have scheduled maintenance downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.

An email will follow to notify you when the products are back online and available for regular business use.

• Maintenance Window : Sunday 26th January 23:00 to Monday 27th January 03:00 GMT / Monday 27th January 00:00 to 04:00 CET
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD

ACORD Solutions Group Portal customer(s) - Please note that the messaging gateway will be unavailable during this maintenance window.

For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted Jan 20, 2025 - 01:27 EST
This scheduled maintenance affected: Conductor (UI Portal, AMS Service, API Services / Document Retrievals).