ADEPT Planned Release Downtime

Scheduled Maintenance Report for ACORD Solutions Group

Completed

Dear ACORD Solutions Group Customer,

Please be advised that we have successfully deployed our planned release changes during the below scheduled time and the product is back available online for regular client business use.

• Release Window: Thursday 16th June 03:30 to 04:30 BST / Thursday 16th June 04:30 to 05:30 CEST / Wednesday 15th June 22:30 to 23:30 EDT
• Product Impacted: ADEPT
• Environment : PROD

Please find the latest release notes available on our support portal at https://support.acordsolutions.com/hc/en-us/articles/37960965650061-v1-62-Release-Notes. Kindly sign up on our support portal here to access the same.

For any further questions regarding this downtime, please feel free to contact us by submitting a request on our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted Jul 18, 2025 - 17:37 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 18, 2025 - 17:00 EDT

Scheduled

Dear ACORD Solutions Group Customer,

Please be advised that we have scheduled release downtime window for the below mentioned product. This period of downtime is scheduled in order to apply necessary platform updates.

An email will follow to notify you when the product is back online and available for regular business use.

• Release window: Friday, 18th July from 17:00 to 19:00 EDT / 22:00 to 00:00 BST / 23:00 to 01:00 CEST
• Product Impacted: ADEPT
• Environment : PROD

For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new

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ACORD Solutions Group Support
www.acordsolutions.com
Posted Jul 08, 2025 - 08:57 EDT
This scheduled maintenance affected: ADEPT GRLC (ASG Portal, ADEPT to AMS exchange, Document Conversion, Messaging Workflows).