Conductor Planned Maintenance Downtime

Scheduled Maintenance Report for ACORD Solutions Group

Completed

The scheduled maintenance has been completed.
Posted Nov 30, 2025 - 22:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2025 - 18:00 EST

Scheduled

Dear ACORD Solutions Group Customer,

Please be advised that we have scheduled maintenance downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.

An email will follow to notify you when the products are back online and available for regular business use.

• Maintenance Window : Sunday, 30th November 23:00 to 03:00 GMT / Monday, 1st December 00:00 to 04:00 CET
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD

ACORD Solutions Group Portal customer(s) - Please note that the messaging gateway will be unavailable during this maintenance window.

For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted Nov 21, 2025 - 01:34 EST
This scheduled maintenance affected: ACORD Conductor (UI Portal, AMS Service, API Services / Document Retrievals).