Conductor Planned Release Downtime

Scheduled for May 25, 22:00 - 23:00 EDT

Scheduled

Dear ACORD Solutions Group Customer,

Please be advised that we have scheduled release downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.

An email will follow to notify you when the products are back online and available for regular business use.

• Release Window: Sunday, 25th May 22:00 to 23:00 EDT / Monday 26th May 03:00 to 04:00 BST / Monday 26th May 04:00 to 05:30 CEST
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD

ACORD Solutions Group Portal customer - Please note that the messaging gateway will be unavailable during this release window.

For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new

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ACORD Solutions Group Support
www.acordsolutions.com
Posted May 15, 2025 - 15:03 EDT
This scheduled maintenance affects: Conductor (UI Portal, AMS Service, API Services / Document Retrievals).