Transcriber Planned Release Downtime
Scheduled Maintenance
Report for ACORD Solutions Group
Completed
Dear ACORD Solutions Group Customer,
Please be advised that we have successfully deployed our planned release changes during the below scheduled time and the products are back available online for regular client business use.
• Release Window: Monday, 12th May 22:30 to 23:30 EDT / Tuesday, 13th May 03:30 to 05.30 CEST / Tuesday, 13th May 02:30 to 04:30 BST
• Products Impacted: Transcriber, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal customers - Please note that the Document Conversion service is back available.
Please find the latest release notes available on our support portal at https://support.acordsolutions.com/hc/en-us/articles/36447290576269-v3-0-8-Release-Notes. Kindly sign up on our support portal here to access the same.
For any further questions regarding this downtime, please feel free to contact us by submitting a request on our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Please be advised that we have successfully deployed our planned release changes during the below scheduled time and the products are back available online for regular client business use.
• Release Window: Monday, 12th May 22:30 to 23:30 EDT / Tuesday, 13th May 03:30 to 05.30 CEST / Tuesday, 13th May 02:30 to 04:30 BST
• Products Impacted: Transcriber, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal customers - Please note that the Document Conversion service is back available.
Please find the latest release notes available on our support portal at https://support.acordsolutions.com/hc/en-us/articles/36447290576269-v3-0-8-Release-Notes. Kindly sign up on our support portal here to access the same.
For any further questions regarding this downtime, please feel free to contact us by submitting a request on our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear ACORD Solutions Group Customer,
Please be advised that we have scheduled release downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the products are back online and available for regular business use.
• Release Window: Monday, 12th May 22:30 to 23:30 EDT / Tuesday, 13th May 03:30 to 05.30 CEST / Tuesday, 13th May 02:30 to 04:30 BST
• Products Impacted: Transcriber, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal Customers - Please note that the Document Conversion service will be unavailable during this release window.
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
___
ACORD Solutions Group Support
www.acordsolutions.com
Please be advised that we have scheduled release downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the products are back online and available for regular business use.
• Release Window: Monday, 12th May 22:30 to 23:30 EDT / Tuesday, 13th May 03:30 to 05.30 CEST / Tuesday, 13th May 02:30 to 04:30 BST
• Products Impacted: Transcriber, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal Customers - Please note that the Document Conversion service will be unavailable during this release window.
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
___
ACORD Solutions Group Support
www.acordsolutions.com
This scheduled maintenance affected: Transcriber (UI Portal, Extraction, Population, Mapping, Download) and ADEPT GRLC (ASG Portal, Document Conversion).