Conductor Planned Release Downtime

Scheduled Maintenance Report for ACORD Solutions Group

Completed

Dear ACORD Solutions Group Customer,

Please be advised that the below mentioned release downtime stands cancelled. A new downtime window shall be communicated once the revised date is identified.

• Release window: Sunday, 10th May 22:00 to Monday 11th May 00:00 EDT / Monday 11th May 03:00 to 05.00 BST/ Monday 11th May 04:00 to 06:00 CEST
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD

Apologies for any inconvenience caused.
For any further questions regarding this downtime, please feel free to contact us by submitting a request using the below mentioned “Support Request Form”.
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ACORD Solutions Group Support
acordsolutions.com
Posted May 08, 2026 - 02:12 EDT

Scheduled

Dear ACORD Solutions Group Customer,

Please be advised that we have scheduled release downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.

An email will follow to notify you when the products are back online and available for regular business use.

• Release Window: Sunday, 10th May 22:00 to Monday 11th May 00:00 EDT / Monday 11th May 03:00 to 05.00 BST/ Monday 11th May 04:00 to 06:00 CEST
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD


ACORD Solutions Group Portal customer - Please note that the messaging gateway will be unavailable during this release window.

For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new

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ACORD Solutions Group Support
www.acordsolutions.com
Posted May 04, 2026 - 09:23 EDT
This scheduled maintenance affected: ACORD Conductor (UI Portal, AMS Service, API Services / Document Retrievals).