Conductor Planned Release Downtime

Scheduled for Apr 12, 22:00 EDT  -  Apr 13, 00:00 EDT

Scheduled

Dear ACORD Solutions Group Customer,

Please be advised that we have scheduled release downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.

An email will follow to notify you when the products are back online and available for regular business use.

• Release window: Sunday, 12th April 22:00 to Monday 13th April 00:00 EDT / Monday 13th April 03:00 to 05.00 BST/ Monday 13th April 04:00 to 06:00 CEST
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD

ACORD Solutions Group Portal customer - Please note that the messaging gateway will be unavailable during this release window.

For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new

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ACORD Solutions Group Support
www.acordsolutions.com
Posted Apr 06, 2026 - 09:15 EDT
This scheduled maintenance affects: ACORD Conductor (UI Portal, AMS Service, API Services / Document Retrievals).