DXC Velonetic - Systems Maintenance - London Market - System Maintenance - IMR - Also impacting XAG, DRI, Writeback, CAS, DFV and DMS services

Scheduled Maintenance Report for ACORD Solutions Group

Completed

The scheduled maintenance has been completed.
Posted May 24, 2026 - 18:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 22, 2026 - 20:00 EDT

Scheduled

Dear Customer,

Please find below notification from DXC :

DXC would like to inform our customers that we need to perform important system maintenance on the IMR (Insurers' Market Repository) application.

This will also impact the functionality of the the following related applications: XAG (Xchanging Acord Gateway), DRI (Document Repository Interface), Writeback, CAS (Claim Agreement Screens), DFV (Document File Viewer) and DMS (Document Management Service) services.

Therefore the IMR system will be completely unavailable and the other related applications listed will have limited functionality between Saturday 23 May 01:00 - Sunday 24 May 23:00.

For more detailed updates please check DXC Status Page - https://dxclm.statuspage.io/
Posted May 08, 2026 - 12:49 EDT
This scheduled maintenance affected: ACORD Conductor (Third Party Status - Xchanging Services).