Conductor Planned Maintenance Downtime

Scheduled Maintenance Report for ACORD Solutions Group

Completed

Dear ACORD Solutions Group Customer,

Please be advised that we have successfully completed our planned maintenance work during the below scheduled time and the products are back available online for regular client business use.

• Maintenance Window : 23rd March 10:00 PM - 11:00 PM (EST) / 24th March 03:00 - 04:00 UTC (GMT) / 24th March 08:30 AM - 09:30 AM (IST) / 24th March 04:00 AM - 05:00 (CET)
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD

ACORD Solutions Group Portal customers - Please note that the messaging gateway service is back available.

For any further questions regarding this maintenance work, please feel free to contact us by submitting a request on our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted Mar 23, 2025 - 22:59 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 23, 2025 - 20:00 EDT

Scheduled

Dear ACORD Solutions Group Customer,

Please be advised that we have scheduled maintenance downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.

An email will follow to notify you when the products are back online and available for regular business use.

• Maintenance Window : 23rd March 10:00 PM - 11:00 PM (EST) / 24th March 03:00 - 04:00 UTC (GMT) / 24th March 08:30 AM - 09:30 AM (IST) / 24th March 04:00 AM - 05:00 (CET)
• Products Impacted: Conductor, ACORD Solutions Group Portal
• Environment : PROD

ACORD Solutions Group Portal customer(s) - Please note that the messaging gateway will be unavailable during this maintenance window.

For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Posted Mar 17, 2025 - 11:55 EDT
This scheduled maintenance affected: ADEPT GRLC (ASG Portal) and Conductor (UI Portal, AMS Service, API Services / Document Retrievals, Third Party Status - Xchanging Services).