Please be advised that we have successfully completed our planned maintenance work during the below scheduled time and the products are back available online for regular client business use.
• Maintenance Window : 23rd March 10:00 PM - 11:00 PM (EST) / 24th March 03:00 - 04:00 UTC (GMT) / 24th March 08:30 AM - 09:30 AM (IST) / 24th March 04:00 AM - 05:00 (CET) • Products Impacted: Conductor, ACORD Solutions Group Portal • Environment : PROD
ACORD Solutions Group Portal customers - Please note that the messaging gateway service is back available.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 23, 2025 - 20:00 EDT
Scheduled
Dear ACORD Solutions Group Customer,
Please be advised that we have scheduled maintenance downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the products are back online and available for regular business use.
• Maintenance Window : 23rd March 10:00 PM - 11:00 PM (EST) / 24th March 03:00 - 04:00 UTC (GMT) / 24th March 08:30 AM - 09:30 AM (IST) / 24th March 04:00 AM - 05:00 (CET) • Products Impacted: Conductor, ACORD Solutions Group Portal • Environment : PROD
ACORD Solutions Group Portal customer(s) - Please note that the messaging gateway will be unavailable during this maintenance window.
This scheduled maintenance affected: ADEPT GRLC (ASG Portal) and Conductor (UI Portal, AMS Service, API Services / Document Retrievals, Third Party Status - Xchanging Services).