Scheduled
Dear ACORD Solutions Group Customer,
Please be advised that we have scheduled release downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the products are back online and available for regular business use.
• Release window: Thursday, 3rd April 21:30 to 23:30 EDT / Friday, 4th April 01:30 to 03:30 GMT / Friday, 4th April 03:30 to 05:30 CEST
• Products Impacted: Transcriber, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal Customers - Please note that the Document Conversion service will be unavailable during this release window.
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
Please be advised that we have scheduled release downtime window for the below mentioned products. This period of downtime is scheduled in order to apply necessary platform updates.
An email will follow to notify you when the products are back online and available for regular business use.
• Release window: Thursday, 3rd April 21:30 to 23:30 EDT / Friday, 4th April 01:30 to 03:30 GMT / Friday, 4th April 03:30 to 05:30 CEST
• Products Impacted: Transcriber, ACORD Solutions Group Portal
• Environment : PROD
ACORD Solutions Group Portal Customers - Please note that the Document Conversion service will be unavailable during this release window.
For any further questions regarding this downtime, please feel free to contact us by submitting a request using our ticket form portal - https://support.acordsolutions.com/hc/en-us/requests/new
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ACORD Solutions Group Support
www.acordsolutions.com
This scheduled maintenance affects: Transcriber (UI Portal, Extraction, Population, Mapping, Download) and ADEPT GRLC (ASG Portal, Document Conversion).